![]() Expand Trust via the drop down arrow and select Always Trust When using this certificate: when prompted if you want to trust certificate from now on.Enter administrative user and password if prompted. If Add Certificates prompt appears, click the Keychain dropdown and select System. Expand Trust via the drop down arrow and select Never Trust When using this certificate.Double click the certificate if it exists.I have tried the reinstalling the receiver, using the cleanup utility, disabling hardware acceleration. The machine is hardwired to internet and has a 100/100 mb connection. Select System Roots under Keychains and select Certificates under Category. The only ways to get it to unfreeze is by either ending Citrix HDx on the task manager and then relaunching Workspace or by launching another application in Citrix workspace. ![]() Open Keychain Access app from Applications - Utilities folder.Below are steps that may resolve some of these issues in regards to Citrix service offering specifically with operating systems 10.11 and before. Unsupported versions do not receive software updates which include adding updated Trusted Root Certificate Authority certificates to the system keychain. Re-attempt launching virtualized desktops or apps from Citrix Workspace.Ī variety of certificate issues can arise from outdated MacOS installs as Apple's support lifecycle is current version plus two previous versions.If it exists right click and select delete.Scroll down looking for "USERTrust RSA Certification Authority" with an expiration date of.Expand the Certificates tree via the drop down arrows to Certificates Current User - Trusted Root Certification Authority - Certificates folder.This will only prompt if running from an administrator account. In the Certificates snap-in window, select My User Account, and then select Finish.From the Available snap-ins list, choose Certificates, then select Add. The Add or Remove Snap-ins window appears. From the File menu select Add/Remove Snap In.Enter "mmc" and select OK or hit enter.Select Run application from Start menu under the Windows System folder or hit Windows Key + R.Below is steps that should correct the issue. The issue typically arises due to an expired certificate from some other source located in the user certificate store on a connecting windows machine.
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